lost Password problem

1 · Full Member Joined: 02 Aug 2005 $ 12.59

Hi,
a member of my forum lost his password and then he clicked on 'i lost my password' to obtain a new one, but after he filled in the details and clicked on submit for the new password it did not give him the new password when he checked in his email acount.
on both occasions (as he tried again after the 1st attempt) when he tried to get a new password it did not come pls help!
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forumwise · Admin Joined: 28 Jul 2005 $ 78.78

The easiest thing may be for them to register a new account, but if they'd like to keep their account, have them supply you with a new email and change the email in their profile or just reset their password in their profile for them user User Admin -> Management.

You are the admin, you've got the power!
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